What our customers say

Joanne & Brian Nixon

“My family & I found it hard to get credit rating after serving many years abroad. Your service gave us the opportunity to buy the things we have while saving also. The government should take a leaf out of your book & learn how to treat & serve people.”

Linda Whale

“I would just like to write in praise of my account manager, who has a name, and one day I will remember it I promise! He is such a friendly, helpful man and he recently saved my son a fortune with information about getting his Xbox fixed. He even managed to get my puppy, who listens to no-one, to sit quietly!”

Clive Warlow

“I’ve been with BAYV for well over a decade and I’ve had no problems at all. I’ve had 101% every time when I’ve phoned and when the agent called to empty the meter. Every time I’ve ordered products, I’ve had excellent advice on my purchases and they have also arrived on time. Why do I need to go anywhere else when I get service like this?”

Laura Wilson

“The service I have received from you has been outstanding. When I have phoned in, I have received a really friendly & helpful response. The people who have been to collect the money have also been very polite. I would never go anywhere else and overall ten out of ten satisfied.”

Stephen Gill

“I’ve been on incapacity benefit for several years and I have been a BAYV customer for just as long and I have to say that when money has been tight on a few occasions, my collector has been more than understanding and helped make sure I didn’t get into arrears. Thanks and keep up the good work!”